Privacy Policy for Sam's App

At Sam's App, we respect and are committed to protecting your privacy. Publishing, selling, or renting any personal data or information to any third party without your consent is against our ethics.

This privacy policy applies to the Sam's App and its services on both iOS and Android platforms. By using Sam's App, you agree to the terms and conditions of this privacy policy. If you do not agree, please refrain from using the app.

This privacy policy does not apply to sites or services maintained by other companies or organizations to which we may link. We are not responsible for any personal information you submit to third parties. Please ensure you read the privacy policy of such third-party services before sharing your information.

This policy outlines the information we collect, how we use it, and the measures we take to protect it. By using Sam's App, you consent to our collection, use, and disclosure of your personal information as described in this privacy policy.

Privacy Guarantee

We guarantee that we will not sell or rent your personal information to third parties for marketing purposes without your explicit consent. We may, however, disclose general statistical information about app usage to improve our services and features. Access to your personal information is restricted to authorized employees who need it to perform their duties. Employees who violate our privacy policies are subject to disciplinary actions, including termination and legal prosecution.

Information We Collect

We collect personal information to provide you with the best possible service and to personalize your experience. This includes but is not limited to:

  1. Personal Information: Name, email address, phone number, and other details provided during registration.
  2. Health Metrics: BMI, weight, and other health-related data you input into the app.
  3. Payment Information: Details required for processing gym subscription payments.
  4. Device Information: Information about the device you use to access the app, such as device model and operating system.
  5. Usage Data: Details about your app interactions, including routines accessed and features used.

How We Use Your Information

The information collected is used for the following purposes:

  1. To process gym subscription purchases.
  2. To generate personalized daily routines and recommendations based on health metrics.
  3. To provide customer support and resolve technical issues.
  4. To improve app functionality and user experience.
  5. To comply with legal obligations or enforce our terms of service.

Cookie Policy

Sam's App may use cookies and similar technologies to enhance your app experience. These help us understand user behavior, improve app performance, and provide personalized features.

Types of Cookies:

  1. Essential: Necessary for the app's core functionality.
  2. Functional: Store preferences to improve usability.
  3. Analytics: Collect data to understand user interactions and improve the app.

You can manage cookies through your device settings. Disabling cookies may affect some app features.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include:

  1. Secure data encryption during transmission and storage.
  2. Regular security audits and updates to safeguard information.
  3. Access restrictions to sensitive data.

Despite our efforts, no system can be completely secure. By using Sam's App, you acknowledge the potential risks associated with data transmission over the internet.

Third-Party Services

We may share your information with trusted third-party service providers who assist in delivering our services (e.g., payment processors). These providers are obligated to protect your information and use it solely for the purposes outlined in our agreement.

Your Rights

You have the right to:

  1. Access and update your personal information.
  2. Request the deletion of your data, subject to applicable legal obligations.
  3. Opt out of certain data collection practices.

To exercise these rights, contact us at support@samsapp.com.

Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. The updated policy will be posted within the app, and we encourage you to review it periodically.

Contact Us

If you have any questions or concerns about this privacy policy or how we handle your information, please contact us at:

Email: support@samsapp.com

Address: 1006, Rajhans Montessa, Beside Le Meridien, Surat, India, 395007 1006, Rajhans Montessa, Beside Le Meridien, Surat, India, 395007